1800+ happy customers & counting
“Best tool for FBA sellers. Outstanding support even on the weekend. We use it for www.bluestein.de Works just awesome for FBA as well as manual shipping at the same time.”
Recent Blog posts
ByteStand Success: How Woosh Sunnies Brings Clarity to the Sunglasses World
This week’s ByteStand Success interview features Woosh Sunnies, a family-owned company based in Panama that sells fun, stylish, and affordable shades.
read more
ByteStand Success: How Tru-Colour Bandages Creates Diversity in Healing
Today’s interview is with Tru-Colour Bandages, a company that celebrates diversity by making multi-skin tone bandages.
read more
From Amazon FBA to Dog Walking to Shopify App Support: Meet Our Newest and Oldest Employee
Hi, I’m Gennifer. I’ve been with ByteStand pretty much from the beginning. Or really, before the beginning.
read moreFrequently asked questions
How do I get the ByteStand app?
Just download the app from the Shopify App Store, here, follow the directions and you can be up and running in about a minute. You can download the app here in the app store.
Do I have to have a FBA account with Amazon?
No, a Marketplace Seller account is all you need.
In which marketplaces does Bytestand work?
Good news! We work in the US as well as the following marketplaces:
- Canada
- Mexico
- United Kingdom
- France
- Italy
- Spain
- Germany
- Japan
- India
Does FreshCredit use codes or coupons?
FreshCredit does not use codes, coupons or anything other than cold hard cash.
Do my shoppers have to login in order to see their store credit?
Yep, they sure do. That’s how we track and update store credit within your store.
Can shoppers use FreshCredit and another discount code?
No, I’m sorry but Shopify only allows one discount/credit per order.
What SKU should I use?
You need to make sure that the SKU on Shopify matches your SKU on Amazon FBA. ASIN or UPC will not work.
Can I manually or auto-fulfill orders?
If you choose to automatically fulfill your orders your done! Your orders will automatically be sent to, and fulfilled by your Amazon FBA account. However, if you choose to manually fulfill your orders, you will have to, you guessed it, manually fulfill your orders. To do that just go to your orders page, click on the order you’d like to fulfill. You will see a blue “continue” button, next to the description “Buy Postage and Ship Order”. Click that button.
Why aren’t rates showing up on my checkout page?
Typically one of four things is happening.
You don’t have inventory at Amazon to fulfill the order. So check your inventory.
Amazon will not ship your product to the desired destination.
Make sure the SKU on Shopify matches your SKU on Amazon.
Finally make sure your product has “ByteStand” as the fulfillment service.
Contact Us
CALL
+ 1 888.571.3320
help_me@bytestand.com
LOCATION
Charlotte, North Carolina 28211
