There’s a HUGE learning curve when you’re first setting up an online store. From figuring out all the settings and how the technical side works to getting SEO right and optimizing your product pages for higher conversions.
You can spend 38 million hours Googling this stuff, posting questions in forums, contacting help desks, etc. Or you can ask a magical genie to help you get setup and give you all the tips and tricks you need to know.
But where do you find these magical genies? BigCommerce’s one-on-one launch service. Their in-house experts obviously understand the BigCommerce platform, but they’re also trained in ecommerce best practices. So they can give you expert advice on how to optimize your store to get more sales faster.
I know this sounds like an ad for BigCommerce, but I promise they’re not paying me a dime for writing this. I recently got to work with one of their magical genies and was blown away by how helpful he was and how much knowledge he was able to pass on in just one hour. Since I see so many people struggling to get setup, I thought it would be helpful to share the details about their launch service here.
They offer three levels of magical assistance based on how much help you need:
Starter Genie Package
The starter genie will walk you through the entire setup process, making sure your store is designed to launch without a hitch. They’ll help you ensure that everything works flawlessly – from selling products to completing transactions and fulfilling orders. No more clicking and guessing.
Here’s what they help you do:
+ Setup your theme and create your product catalog
+ Configure your payments, shipping and taxes
+ Setup your domain name and security
+ Control panel orientation and support training
+ Optimize everything for a flawless launch
Advanced Genie Package
The advanced genie will provide everything the starter genie does, plus more advanced launch services like discounts, promotions and abandoned cart recovery. You’ll get a personalized launch plan and learn how to drive traffic to your store.
Here’s the bonuses you get with this plan:
+ SEO setup and guidance
+ Social media integration
+ Advanced feature configuration
Expert Genie Package
This genie is like the Elon Musk of online selling – a true mastermind. They’re experts on ecommerce, tech support, social media, marketing, SEO, conversion optimization, ALL THE THINGS.
With this plan you get the knowledge of the starter and advanced genies, plus:
+ Search engine connection guidance
+ Advice on optimizing for higher conversions
+ Complete store backup (don’t lose all your hard work!)
The more time you spend just figuring this stuff out, the less time you spend actually running your store and making money. Rather than banging your head against a wall trying to dig through all the info and advice you can find on the internet, just pay a BigCommerce expert to get you setup quickly and painlessly. The amount of time you’ll save alone makes it truly worth it.
About the Author
Gennifer is the Customer Support Magician at ByteStand, where she lives and breathes customer service education while sipping coffee in her pajamas.
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Starting January 1, 2023, stores on the Shopify Starter and Basic plans will no longer be able to request access to the Carrier Service API (Carrier Calculated Shipping).
This removes the option to request access by:
Transitioning to annual billing
Paying an additional monthly fee