Error: The product location on Shopify does not match the location in Snapsync!

Shopify product location – Snapsync

When you attempt to sync your SKU(s) are you receiving this error warning?

“Issues with SKU: E1010B

SHOPIFY:

The product location on Shopify does not match the location in SnapSync. We cannot sync this product until they match, please update one or the other.”

On the right hand side of the screen hover over the SnapSync menu. Click on Sync Settings. Now Search for the SKU in the Search bar at the top of the page. Press Enter and it will appear.

Notice under the ‘Locations’ column that a selection has been made. But, it looks like the selection is not correct. You will want to change this to the correct location.

You will want to check this by looking on the left hand side of the screen and click on ‘Products’ in the Shopify menu. Search for the SKU in the Search bar of Products and the SKU will appear below. Click on it to go to the product page.

Scroll down the page and look for ‘Inventory’ and look for ‘Inventory Managed By’ See below that in this example the dropdown says ‘FBA’ you will want to ensure this is what the selection in SnapSync also says!

Return to the SnapSync app under Sync Settings and change the current location to the correct location of ‘FBA’ (for this example) and SAVE your changes.

Now return to ‘Sync your Inventory, search for the SKU, selected the SKU, and click Sync SKUs and then click Sync Selected SKUs and you will be good to go!