How do I cancel my App Subscription on Shopify?

Uninstall

If you are using the ByteStand MCF Shipping , Snapsync, FreshCredit, or any ByteStand built app you can cancel your app subscription and monthly Shopify payment by uninstalling the app from your store.

Anything that involves money – canceling subscriptions, adding new subscriptions, things like that – is not something we are able to do on your behalf.

Only the shop owner can do that. If you’d like to cancel your subscription, here’s how:

1) Click ‘Apps’ in your Shopify menu

2) In the dropdown box select ‘App and sales channel settings’

3) Find the app, hover over it to the right, and click Uninstall

4) Click it – select a uninstall reason – press Uninstall.

Once it’s deleted you’re set!

Keep in mind if you delete an app in the middle of a billing cycle, Shopify may charge you for the use of your last month.

Can I freeze my Subscription without uninstalling the app?

Currently, ByteStand does not offer a direct option to temporarily disable the apps without uninstalling them or continuing to be billed. To avoid billing, the typical approach is to uninstall the app, but this would mean losing your configurations.

The ByteStand team does look forward at providing a ‘Pause’ option in the future.