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How to enable Carrier Calculated Shipping

Help! What is Carrier Calculated Shipping and how do I turn it on?

After you have installed the FBA Shipping app the next step is ensuring your Carrier Calculated Shipping is enabled! The Carrier Calculated Shipping screen looks like the below!

After clicking on ‘Check for Carrier Calculated Shipping’ if you receive an error warning, this is what it will look like!

For our app to work you will need Real Time Carrier Calculated Shipping enabled on your Shopify account. If that sounds like gibberish, Shopify can clarify! Carrier Calculated Shipping is a function that is controlled by Shopify and they have the power to enable or disable this for you.

Shopify made a change to their Shopify plans and features on 1/1/2023! Read about that change here!

Starting January 1, 2023, stores on the Shopify Starter and Basic plans will no longer be able to request access to the Carrier Service API (Carrier Calculated Shipping).

This removes the option to request access by:

  • Transitioning to annual billing
  • Paying an additional monthly fee

Stores on the Shopify Advanced and Plus plans will continue to have access to the Carrier Service API (Carrier Calculated Shipping). Stores on the ‘Shopify’ plan can continue to request access by contacting Shopify support. Stores on the Shopify Starter or Basic plans that were previously granted access are not impacted by this change and will keep their access to the Carrier Service API (Carrier Calculated Shipping).

Just click on the link below, log in, click ‘Chat,’ and ask the representative to enable Carrier Calculated Shipping.

Shopify support

We are aware that Shopify has temporarily suspended their call in line and is only responding to customers via chat, e-mail, and twitter. Due to this wait times to enable your carrier calculated shipping options may be delayed. ByteStand unfortunately has no control over this. We do apologize for this inconvenience on behalf of Shopify.

Once that is enabled you can continue with the set up of the app!