Order Status Definitions
Order Status Definitions
Order Created – Order Created in Shopify, but not yet sent to Amazon
Sent To Amazon – Order was sent to Amazon, and can be cancelled
Received by Amazon – Amazon is working on the order, but it can still be cancelled by you
Processing by Amazon – Amazon is working on the order, and it CANNOT be cancelled by you
Cancelled – The fulfillment for this order has been cancelled in Amazon Seller Central. You must still cancel and refund this order in Shopify!
Shipped – The order is on the way to the customer
Amazon cannot fulfill – Amazon cannot fulfill the order, click the icon in the table above for details
Amazon marked Invalid – Typically an item of the order address is invalid, click the icon in the table above for details
Failed – The order failed with Amazon, click the icon in the table above for details
If a order has failed for any reason. Go ahead and recreate the FBA portion of the order in Amazon Seller Central. See below.
To submit an order through Amazon’s MCF program open up your seller central dashboard and go to your FBA Inventory, select the checkbox next to a FBA product, at the top of that product table is an “action” button, click that and in the drop down select “fulfillment order”. Then simply follow the steps Amazon leads you thru and you will be able to place an order to be fulfilled by Amazon.