by Cara | Nov 11, 2022 | FBA Shipping, General Questions
I can’t find my orders in the FBA Shipping app! If your orders are not being placed inside of the FBA Shipping app on the Order page then there is a set up issue going on! Please go to Shopify, click on Orders, then click on one of the orders to see the detail...
by Cara | Nov 11, 2022 | FBA Shipping, General Questions
Why do my orders say ‘Order Created’ inside the app or ‘Unfulfilled’ in Shopify? If your orders say ‘Unfulfilled’ In Shopify. Which means they say ‘Order Created’ inside of our app on the Order page. That means the store...
by Cara | Nov 10, 2022 | FBA Shipping, General Questions
Why do some of my Amazon Order ID’s look weird in the app or when I click on them in the Order page it doesn’t send me to the order in Amazon Seller Central!? Do you have a Amazon Order ID in the FBA Shipping app that looks like the below? Notice how it...
by Cara | May 24, 2021 | FBA Shipping, General Questions
How do I search for the order in Amazon Seller Central? Open up your Amazon seller central account and click “manage orders”. In there you will be able to search by your Shopify Order id. To get your Shopify order id, open up a Shopify order and look at the URL in...
