by Cara | Jun 15, 2021 | FBA Shipping, General Questions
I created a draft order but Amazon is not fulfilling it, what’s going on? Below is a video that shows you how to correctly create a draft order. When you create a draft order you do not have to manually enter in the customer shipping information or product data....
by Cara | Jun 15, 2021 | FBA Shipping, General Questions
Why are all the Shopify imported orders from other channels not being fulfilled? Keep in mind that the FBA Shipping app was originally built to work strictly between Shopify and Amazon. that means we process orders that are placed ON your Shopify website. Of course in...
by Cara | Jun 15, 2021 | FBA Shipping, General Questions
I’ve made an edit to an order and want to resend it to Amazon for fulfillment. Why won’t Amazon fulfill it? Once an order has been created and a fulfillment request has been sent to Amazon the order cannot be resent. You will have to recreate the order...
by Cara | Jun 15, 2021 | FBA Shipping, General Questions
Is Amazon working on my customer orders? Once orders are placed by customers the orders will appear in the ‘Order’ tab of Shopify. In the upper right hand corner you can sort your orders by many criteria. It is best to sort the orders by location and...
by Cara | May 21, 2021 | FBA Shipping, General Questions
How do I turn on automatic fulfillment? Can I turn it off? You can either automatically fulfill your FBA orders or manually fulfill them. Either way works perfectly with FBA Shipping by ByteStand. You just need to update your Shopify settings to tell your store what...
