by Cara | Nov 11, 2022 | FBA Shipping, General Questions
Will the FBA Shipping app send my past orders to Amazon? If your store had orders placed before the FBA Shipping app was Installed and set up correctly we are unfortunately unable to send those past orders to Amazon or ship them. This is because your Shopify orders...
by Cara | Nov 11, 2022 | FBA Shipping, General Questions
I can’t find my orders in the FBA Shipping app! If your orders are not being placed inside of the FBA Shipping app on the Order page then there is a set up issue going on! Please go to Shopify, click on Orders, then click on one of the orders to see the detail...
by Cara | Nov 11, 2022 | FBA Shipping, General Questions
Why do my orders say ‘Order Created’ inside the app or ‘Unfulfilled’ in Shopify? If your orders say ‘Unfulfilled’ In Shopify. Which means they say ‘Order Created’ inside of our app on the Order page. That means the store...
by Cara | Nov 10, 2022 | FBA Shipping, General Questions
Why do some of my Amazon Order ID’s look weird in the app or when I click on them in the Order page it doesn’t send me to the order in Amazon Seller Central!? Do you have a Amazon Order ID in the FBA Shipping app that looks like the below? Notice how it...
by Cara | Nov 10, 2022 | FBA Shipping, General Questions
Order Status & Error Info! Are you unsure what is happening with your Shopify MCF orders? Is Amazon accepting your orders? Has Amazon shipped your orders? Why did Amazon reject my order?? Please see the Order Status Definitions below! If your Orders have a...
