Now what? I’ve spent all this time and money on getting a Shopify app out to the world, but now I have to let the world know. How in the world am I going to do that? Thankfully, during our BETA we were capturing emails and had a sign up page online.
POW!! Email sent, let the check cashing begin!!
Because of that we had close to 500 emails to send out. We caught the eye of Shopify Partners and for a week were listed in the “New and Noteworthy” section of the front page of the App store. That helped a bunch.
Prior to sending out the “We’re friggin’ live” email, I was hoping for around a 10% conversion rate from the emails we captured plus the folks who downloaded the app during our BETA phase. My thought was that these folks already are either using the app, or have gone out of their way to sign up to be notified when we go live. This is a prime group of customers for us, exactly who we want to target. They are ready and waiting. The BETA phase was MUCH longer than I thought it would be, but in one sense it was a good thing by allowing us to collect more emails.
I am filled with anticipation as my mouse hovers over the send button on MailChimp. I thought to myself, “Ohhh man, this is going to be good.” POW!! Email sent, let the check cashing begin!!
Refresh, refresh, refresh. I am obsessively refreshing the stats on our first campaign. 5 minutes in, 10 minutes in, 1 hour. I’m looking at the stats and they’re not quite what I was thinking. My open rate is approaching 10% but my click thru rate is much lower. After the first hour it approaches 1%. I don’t understand, I thought this was going to be opened by 100% of the subscribers, and purchases we’re going to be 10%. I’m un-happily surprised. This is no good.
By the end of the day, we have some purchases. After each purchase my obsessive side kicks in once again. I had worried, thought, discussed, mulled, pondered and meditated on our pricing scheme since the very beginning. Exactly how much am I going to charge for ByteStand? And after each purchase my emotions run the gamut from, “Oh man I priced it too low!” all the way too, “No way anyone is going to buy this, I priced it too high!”. Yep, the roller coaster of entrepreneurial emotions hits again.
With my wife calling for supper, and the kids running around the house, I check my MailChimp stats one last time. My click-thru rate was almost 40%, and we had about 8 app purchases. Not what I was expecting, but not too shabby either. I’m emotionally spent from the day, and I think I may have carpal tunnel in my clicking finger, but it’s a decent start. We aren’t going to be the next Microsoft, but it’s a start. I realize that what I thought was the finish line is really just the beginning. I have a lot of work ahead of me.
There’s a HUGE learning curve when you’re first setting up an online store. You can spend 38 million hours Googling this stuff. Or you can ask a magical genie to help you get setup.
Most ecommerce businesses fail because they can’t get enough traffic to their stores. They focus on having the coolest products, forgetting the most important part – the buyers!
This week’s ByteStand Success interview features Enerskin, a high tech company featured in Runner’s World and Vogue for their patented compression gear made for elite athletes and sports enthusiasts.
At least a couple of times a week, I turn into a huge dork who gets super excited about explaining the multitude of ways that our app is better than Shopify’s built-in Fulfillment by Amazon integration.