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How to give store credit on Shopify? Up until recently, the only option to provide store credit on Shopify was through the use of discount codes. Discount codes are super simple to setup, and definitely have their place in the flow of your online store. However, when providing store credit with discount codes there are quite a few unappetizing downsides.

Downsides of Shopify Discount Codes

The biggest downside to discount codes is that there is no way for shoppers to maintain a balance. What this means is that a store owner can give a shopper $34.99 on a one time discount code. But what if the shopper only wants to use $12.45 today? They would lose the remaining balance on their code. In this case they would lose over $20 in credit they had on your store. I can only imagine the flowery language a shop owner would encounter when letting their shopper know that they’ve lost $20 to your store, and there isn’t a thing you can do about it.

how to give store credit on shopify

The other downside is that a discount code can only be used once. After that the code expires and the customer is no longer able to use it.

Multiple use discount codes are available but then the opposite of the above issue would happen. If a store owner gave a multiple use discount code to a shopper for $34.99, then EVERY time the shopper used the code they could use $34.99 in credit. This could lead to a nightmare of a $34.99 discount code turning into a $349.90 worth of store credit or more.

Enter FreshCredit – the Shopify App for Store Credit

So, how to do store credit on Shopify in a way that allows it to be used multiple times and carry a balance? FreshCredit is the answer. FreshCredit is a new app in the Shopify app store that lets your customers carry a balance and use their balance as often as they want. Plus FreshCredit has built in safeguards so that customers won’t use any more credit than they have.

You can download it from the app store today and take it on a 7-day trial run.

If you’re looking to streamline your inventory management and ensure seamless shopify & amazon sync, be sure to check out SnapSync!

MCF/FBA Shipping

Fulfill Shopify orders globally through Amazon’s Multi-Channel Fulfillment solution using ByteStand. Offer live Amazon rates, Manual rates, or a combination of the two. Increase average order value by selling virtual bundles. Fulfill subscription orders, and orders that come from social media campaigns. United States, United Kingdom, Europe, Canada, Australia, Japan, and Mexico locations are supported! And so much more.


Simplify the returns process with store credit to your Shopify store with ByteStand. Retain customer loyalty and sales by offering an easy to use store credit solution. It works seamlessly with checkout and does not require promo codes or complicated processes.

SnapSync Amazon FBA/MCF Sync

Sync pricing and inventory from multiple Amazon marketplaces to Shopify. Avoid errors in inventory calculations across multiple locations with an automated inventory and price sync solution for your Shopify store.

Manage your shipping through Amazon like a 3PL.

Whether you have inventory housed in an Amazon warehouse in the US only or several warehouses throughout the world, ByteStand can be the link between Shopify orders and Amazon fulfillment.

Explore MCF Shipping Solution

Offer store credit without any hassles and retain revenue from customers who have to return products to your store.

Give existing customers the option of store credit instead of a refund. Save the relationship with the customer and allow them to try out other products in your store.

Explore FreshCredit Solution

Sync product inventory and pricing across all of your marketplaces.

Never oversell inventory that doesn’t exist anymore creating friction with customers.

Explore SnapSync Solution