Tell us about your products and how you got started.
Enerskin is professional grade compression gear THAT HELPS PROTECT JOINTS AND MUSCLES, ENHANCE PERFORMANCE, AND SPEED RECOVERY. Enerskin is one of the only brands to gain FDA class II approval, validating the performance claims and validating Enerskin as the most authentic compression on the market.
What have you found to be the best ways to attract and retain customers?
We pride ourselves on having the best product on the market. We are so confident in our product that we would be willing to compare it against any other brand in our space. Usually when customers try Enerskin, they tend to be repeat customers and promoters of the brand. Besides this, we pride ourselves on taking care of our customers and building a close knit family of exclusive adopters.
What has been your biggest challenge along the way?
Currently right now, the challenge is getting our name out to the public. We are still relatively unknown but this is starting to change. Our customers are organically growing our brand.
What have been the most helpful books, tools or resources for your business?
The most helpful thing for us is having a team of passionate athletes and adopters of the brand. We are willing to do whatever it takes to get the word out about the benefits of the products.
What are your plans for the future?
We plan on introducing new products to augment our E75 line (leggings, Ankle and Wrist Protection). We are also going to introduce sports specific compression gear that targets the needs for certain athletes.
Based on your success, what advice would you give others who are just starting out?
Change is inevitable… The only thing that is consistent is hard work.
###
Thanks so much to the Enerskin team for taking the time to chat with us. You can shop their store here and find them on Facebook, YouTube, Twitter and Instagram by following those links.
If you’re interested in being featured in our interview series, get in touch with us! We love sharing our customers’ stories.
Gennifer is the Customer Support Magician at ByteStand, where she lives and breathes customer service education while sipping coffee in her pajamas.
Amazon Aggregators Could Make You Wealthy
If your vision for your ecommerce business involves getting bought up, you’re in luck. As we covered in a recent post, groups of ecommerce investors known as “Amazon aggregators” are acquiring profitable ecommerce operations and scaling them into digital superstores.
Changes are coming to Shopify’s plans and features
Starting January 1, 2023, stores on the Shopify Starter and Basic plans will no longer be able to request access to the Carrier Service API (Carrier Calculated Shipping).
This removes the option to request access by:
Transitioning to annual billing
Paying an additional monthly fee
Amazon Blank Box Program for Shopify
There’s a HUGE learning curve when you’re first setting up an online store. You can spend 38 million hours Googling this stuff. Or you can ask a magical genie to help you get setup.
You Just Lost Some More Money – Amazon MCF Fees Going Up
Do you smell something? Smells like your money is on fire. Amazon multi-channel fulfillment fees (MCF) are going up again.
How to Easily Pick Fonts for Your Shopify Store
Up until now picking fonts for a Shopify store, has been a lot like getting a drink in the middle of the night. Lots of fumbling around in the dark…
Understanding How Shoppers View Your Shopify Store
When people find content on the web they are interested in, they scan it first. Users have grown accustomed to quickly moving through information, only stopping at the parts that are important to them.
