Can store credits automatically expire?
Can I automatically set credits to expire and add to a customers account?
Good News! As of April of 2022 a merchant CAN set a customers store credit to Expire! Yahoooo!
Just click on the customer and a pop up will appear! Here you can add credit to the customer, subtract credit, add a note, or add a experation date!
Keep in mind ANY experation date you set for a customer applies to that customers TOTAL active credit. So, if the customer has $100 of active credit on the date of experation, that TOTAL amount will expire!
Feature updates we are working on!
- The ability to set rules in the app for automatic experation dates. For example: Would you like all of your customers credit to expire on December 31st of 2022? You will be able to do this automatically in the future!
- The ability to give automatic credit! So you don’t have to log on and do this manually every time!