Tag: my order is not in the app

• My Shopify order says In Progress/Accepted but the order is not in Amazon or it hasn’t been shipped

    Table of Contents   When using the ByteStand MCF Shipping app on Shopify you should be able to see the status of your orders inside of Shopify, the Order page of ByteStand, and inside of Amazon Seller Central. This page will help you troubleshoot why an order says ‘Accepted’ or ‘In Progress’ in Shopify […]

• Why do my Shopify orders have a fulfillment status unfulfilled?

    Table of Contents   I can’t find my Shopify MCF orders in Amazon or in the ByteStand app   The most common reason an unfulfilled order Shopify cannot be located in Amazon nor the app is due to the order’s status in Shopify. If you have a shopify unfulfilled order or any unfulfilled Shopify […]

• I can’t find my Amazon mcf orders in the ByteStand app

  Shopify MCF orders not showing in ByteStand – what to do? If you can see your orders inside Shopify but not inside the order page of the ByteStand MCF Shipping app there are two main areas you need to check in Shopify. To ensure successful Amazon MCF Shipping. Status of the order in Shopify If […]

• Will the app fulfill my past Shopify orders from Amazon?

  If your store has orders placed before the MCF Shipping app was set up correctly we are unable to send those past Shopify orders to Amazon. This is because your Shopify orders ‘Location’ or ‘fulfillment service’ must say ‘MCF Shipping’ in the order on Shopify. This is what tells Shopify to send specific orders to […]