Tag: order status
- My orders are failing! Why???
Are you unsure what is happening with your Shopify MCF orders? My order says ‘Request Declined’ in Shopify If a Shopify order has a status of Request Declined in Shopify that means Amazon has rejected the order. For your convenience we have added a Order page in our app. You can navigate to the Order […]
- Why do my Shopify orders have a fulfillment status unfulfilled?
I can’t find my orders in Amazon or in the app The most common reason a order cannot be located in Amazon nor the app is due to the orders status in Shopify. If your Shopify order(s) have a fulfillment status of ‘Unfulfilled’ on the Shopify order page see below. Unfulfilled Shopify orders will not […]
- Order Status Definitions
Order Created – Order Created in Shopify, but not yet sent to Amazon Sent To Amazon – Order was sent to Amazon, and can be cancelled Received by Amazon – Amazon is working on the order, but it can still be cancelled by you Processing by Amazon – Amazon is working on the order, and […]